I Love You More Than My Dog
I Love You More Than My Dog by Jeanne Bliss
We read and hear the stories people tell about Zappos, Trader Joe’s and other companies that don’t just have customers, they have fans. These are beloved companies, as Jeanne calls them. They have created a connection with their customers by how they’ve chosen to interact with them. This book looks at the 5 key decisions they make, and challenges you to find your way to join the ranks.
I talk with Jeanne about trusting your customer, what these decisions are and more.
More about Jeanne at CustomerBliss.com
