4 Mar, 2008
Hug Your People by Jack Mitchell
Jack’s first book Hug Your Customers, showed just how powerful it is to make a human connection to your customers. Now he explains how to create a culture in your company that will attract and inspire those you work with to love to come to work in the morning. Do you say you trust your employees but hire “secret shoppers” to check up on them? Do you say you value their input but use a suggestion box? This book gives the blueprint and also the real muscle behind it all – appreciation.
Link:
www.HugYourPeople.com
3 Jan, 2008
Growing Great Employees by Erika Andersen
Erika looks at all aspects of managing employees, from finding the right people, to finding out what motivates them, to transitions (good or bad) and all the rest. She covers the what and the how to do it. It contains plenty of examples of what to do and stories to round out the discussion.
I talk with Erika about the distractions that make us lose focus, how to handle employees who you don’t think can be extraordinary, and how to improve ourselves.
Link:
www.GrowingGreatEmployees.com
http://thesimplestthing.typepad.com/erikas_blog
26 Oct, 2007
Manager’s Desktop Consultant: Just-in-Time Solutions to the Top People Problems That Keep You Up at Night by Louellen N. Essex and Mitchel E. Kusy
Working with employees is an art unto itself. Inside the covers of this book are concise, condensed advice on how to handle the full range of manger duties. From dealing with under performers and star performers, to working with an angry employee or boss. It’s perfect for something you can pick up and use to help guide you through a situation.
I talk with Louellen about dealing with underperformers (which the answer may surprise you), the stars on your team, and handling office politics.
Links:
Louellen – www.LouellenEssex.com
Mitch – www.MitchKusy.com
13 Sep, 2007
Manager’s Book of Decencies by Steve Harrison
With the 24/7 pressures of corporate life, we can quickly dismiss pleasantries, courtesies and just plain ‘being nice’ if we are not careful. However, there is more harm that what first meets the eye when these decencies are overlooked. And the benefits to an organization when they are performed are worth more than what might be first realized. Forget the bottom line for a moment (although it will flourish)… connecting with coworkers will build a great company in the most amazing ways.
Links:
Website – Book of Decencies
13 Aug, 2007
Hermanisms by John L. Herman, Jr
Starting something? Start here. Behind that pleasant gold-foiled book title, you’ll find a plethora of business vignettes based on over 30 years of experience in the business world. Herman has worked with over a thousand failing businesses and from that has pulled out nuggets to keep you from being in that camp. And when, even in the best of situations, what you’re doing isn’t going to float – what you should do about it.
Links:
Website – Hermanisms
