The Milkshake Moment by Steven S. Little

Have you found yourself frustrated trying to get, what in your mind is not a difficult thing, but the business you’re dealing with has some crazy rule in place that makes the process complicated when it doesn’t have to be? Now look on the inside. Are there rules in your company that prevent you from connecting and delighting your customers? The Milkshake Moment looks at getting rid of those because they are the biggest barriers to a growing business.

Link:
www.StevenSLittle.com

 

 The Milkshake Moment [13:31m]: Play Now | Play in Popup | Download

Lead Well and Prosper by Nick McCormick

Managing people in itself can make the role challenging on it’s own not to mention the ever-increasing levels of responsibility being required. Few managers want to do poorly even when companies to not make the time to invest training and other resources to help. Nick has compiled 15 keys he’s found to be helpful to managers to boost their personal and their teams performance. The book’s style makes it easy to pick up, capture an idea and get you going to prosper your team.

I talk with Nick about the difficulty of managing, how to encourage your team to develop themselves and how to handle it when a new policy comes your way that isn’t the best for your group.

Links:
BeGoodVentures.com
Blog

 

 Lead Well and Prosper [14:50m]: Play Now | Play in Popup | Download

Hug Your People by Jack Mitchell

Jack’s first book Hug Your Customers, showed just how powerful it is to make a human connection to your customers. Now he explains how to create a culture in your company that will attract and inspire those you work with to love to come to work in the morning. Do you say you trust your employees but hire “secret shoppers” to check up on them? Do you say you value their input but use a suggestion box? This book gives the blueprint and also the real muscle behind it all - appreciation.

Link:
www.HugYourPeople.com

 

 Hug Your People [18:39m]: Play Now | Play in Popup | Download

Growing Great Employees by Erika Andersen

Erika looks at all aspects of managing employees, from finding the right people, to finding out what motivates them, to transitions (good or bad) and all the rest. She covers the what and the how to do it. It contains plenty of examples of what to do and stories to round out the discussion.

I talk with Erika about the distractions that make us lose focus, how to handle employees who you don’t think can be extraordinary, and how to improve ourselves.

Link:
www.GrowingGreatEmployees.com
http://thesimplestthing.typepad.com/erikas_blog

 

 Growing Great Employees [18:08m]: Play Now | Play in Popup | Download

Manager’s Desktop Consultant: Just-in-Time Solutions to the Top People Problems That Keep You Up at Night by Louellen N. Essex and Mitchel E. Kusy

Working with employees is an art unto itself. Inside the covers of this book are concise, condensed advice on how to handle the full range of manger duties. From dealing with under performers and star performers, to working with an angry employee or boss. It’s perfect for something you can pick up and use to help guide you through a situation.

I talk with Louellen about dealing with underperformers (which the answer may surprise you), the stars on your team, and handling office politics.

Links:
Louellen - www.LouellenEssex.com
Mitch - www.MitchKusy.com

 

 Manager's Desktop Consultant [9:12m]: Play Now | Play in Popup | Download

Manager’s Book of Decencies by Steve Harrison

With the 24/7 pressures of corporate life, we can quickly dismiss pleasantries, courtesies and just plain ‘being nice’ if we are not careful. However, there is more harm that what first meets the eye when these decencies are overlooked. And the benefits to an organization when they are performed are worth more than what might be first realized. Forget the bottom line for a moment (although it will flourish)… connecting with coworkers will build a great company in the most amazing ways.

Links:
Website - Book of Decencies

 

 Manager's Book of Decencies [18:40m]: Play Now | Play in Popup | Download

Hermanisms by John L. Herman, Jr

Starting something? Start here. Behind that pleasant gold-foiled book title, you’ll find a plethora of business vignettes based on over 30 years of experience in the business world. Herman has worked with over a thousand failing businesses and from that has pulled out nuggets to keep you from being in that camp. And when, even in the best of situations, what you’re doing isn’t going to float - what you should do about it.

Links:
Website - Hermanisms

 

 Hermanisms [12:46m]: Play Now | Play in Popup | Download

Never Bet The Farm by Anthony Iaquinto & Stephen Spinelli Jr.

Entrepreneurs are made, not born. And while it may look like the successful ones fly by the seat of their pants, it is not sheer charisma and talent that make it work. There are methods to reduce risks, increase your chances of success, and keep you in the game.

Links:
Website - www.NeverBetTheFarm.com

 

 Standard Podcast [16:37m]: Play Now | Play in Popup | Download