Manager’s Desktop Consultant: Just-in-Time Solutions to the Top People Problems That Keep You Up at Night by Louellen N. Essex and Mitchel E. Kusy

Working with employees is an art unto itself. Inside the covers of this book are concise, condensed advice on how to handle the full range of manger duties. From dealing with under performers and star performers, to working with an angry employee or boss. It’s perfect for something you can pick up and use to help guide you through a situation.

I talk with Louellen about dealing with underperformers (which the answer may surprise you), the stars on your team, and handling office politics.

Links:
Louellen - www.LouellenEssex.com
Mitch - www.MitchKusy.com

 

 Manager's Desktop Consultant [9:12m]: Play Now | Play in Popup | Download

Authenticity by James H. Gilmore and B. Joseph Pine II

What does today’s customer want? Isn’t that the magic question. Yes, today’s consumer wants quality, service and price, but beneath those wavelengths is something of even greater power and momentum for your company - Authenticity.

I talk with Joe about how to render authenticity, being who you say you are and how to be true to yourself. To thine ownself be true, And then it follows as night the day, Thou canst not then be false to any man.

Links:
Website - www.AuthenticityBook.com

 

 Authenticity [19:44m]: Play Now | Play in Popup | Download